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Frequently Asked Questions

1. What types of services are provided at Heartland Urgent Care?
2. What hours are you open?
3. Do I need an appointment?
4. Where is Heartland Urgent Care located?
5. What insurances do you accept?
6. How much will my visit to Heartland Urgent Care cost?
7. Does Heartland Urgent Care treat work related injuries?

1. What types of services are provided at Heartland Urgent Care?
Minor Illnesses:

  • Coughs
  • Runny noses
  • Congestion
  • Watery eyes
  • Fever
  • Body aches
  • Sore throat
  • Ear aches
  • Infections
  • Rashes

Minor injuries:

  • Cuts/Lacerations
  • Scrapes
  • Sprains
  • Strains
  • Fractures

Preventive Medical Care:

  • Flu shots
  • Physicals (School, Sports)

Occupational Health Services:

  • Work related injuries
  • Drug Screens
  • Employment physicals

What types of services are not provided at Heartland Urgent Care:

  • Major illnesses and injuries should be treated in an Emergency Department. Please go directly to an Emergency Department if the patient is experiencing chest pains, uncontrollable bleeding, or unconscious.

2. What hours are you open?
We are open seven days a week, from 8 am to 8 pm Monday - Saturday, and from 10 am to 6 pm on Sundays. Please note: Patients need to register in the clinic at least 30 minutes before closing time. In order to give everyone the appropriate time needed for their diagnosis and have our staff finish at a reasonable time, you must check-in/ register by 7:30 PM (Monday- Saturday) and 5:30 PM (Sunday and holidays).

3. Do I need an appointment?
No - Heartland Urgent Care is a walk-in-clinic, operating on a first come, first serve basis.

4. Where is Heartland Urgent Care located?
Heartland Urgent Care's address is 965 South 27th Street, Suite D Lincoln, NE 68510. View map.

5. What insurances do you accept?
Heartland Urgent Care participates with most insurances. To discuss this more specifically give us a call at 402-477-3505. If you have questions about your plan, please call your health insurance company (the phone number is generally listed on your card). You will need to ask if Heartland Urgent Care is a network provider if you have a PPO or HMO plan.

6. How much will my visit to Heartland Urgent Care cost?
The cost depends on the types of services provided. Our costs are generally significantly less than charges incurred for treatment of minor illnesses and injuries in an Emergency Room. We accept cash, Mastercard, Visa and Discover. We collect any applicable co-payments at the time of service and will file your insurance. Payment at the time of service is expected for patients without health insurance coverage or a $100 downpayment may be made and a payment plan for the remainder set up. We accept Medicare and Medicaid.

7. Does Heartland Urgent Care treat work related injuries?
Yes - we treat minor injuries that occurred on the job. If it is a medical emergency, employers and patients are encouraged to go directly to an Emergency Room. We also work with employers to provide drug testing and physicals for their employees.

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Our medical services

Heartland Urgent CareMedical
Services

  • Treating minor illnesses
  • Treating minor injuries
  • Preventative medical care
  • Sport Physicals
  • Work Physicals
  • Occupational health

 

Our location
Heartland Urgent Careour
LOCATION
Heartland Urgent Care
965 South 27th Street, Suite D
Lincoln, NE 68510
Phone: (402) 477-3505
Fax: (402) 477-3508
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